LEGAL NOTICE AND TERMS OF USE OF THE WEBSITE OF AMBIENTAIR AROMAS, S.L.

This Legal Notice and Terms of Use (hereinafter %22Legal Notice%22), governing access to and use of this Internet portal www.ambientairshop.com (hereinafter %22Website%22) owned by the entity AMBIENTAIR AROMAS, S. L. L. In compliance with the provisions of Law 34/2002, of 11 July, of Services of the Information Society, we inform you that this website is owned by AMBIENTAIR AROMAS SL. (hereinafter, AMBIENTAIR AROMAS) Spanish company with CIF B-87089462, telephone 912 900 029, FAX 915 630 930, headquartered at Calle Serrano nº 222, 1st floor, left door; 28016, Madrid and registered in the Commercial Register of MADRID Volume 28390, Folio 66, 8th Section, Page M-511252, 1st Entry., and is duly authorized for the use and exploitation of this Website, whose use is subject to this Legal Notice.

Acceptance

Browsing, as well as simple access to the website and/or the mere use of the services offered through the same attributes the condition of user of said website (hereinafter, %22User%22) and implies full and unreserved acceptance of the conditions included in this Legal Notice, in the version published at the time the User accesses the Website. AMBIENTAIR AROMAS reserves the right to modify unilaterally, at any time and without prior notice, the clauses of this Legal Notice as well as the configuration and, in general, any other content or service of its website. The use of the services and/or simple access to the website implies acceptance of any modification introduced. For this reason, AMBIENTAIR AROMAS recommends periodically consulting this document, as well as any subsequent modifications. Likewise, the use of the Website is subject to all legal notices, regulations of use or instructions made known to the user through this Website and which replace, complete and/or modify this Legal Notice.

Use of the Website

The use of the Website shall be free of charge, without prejudice to the cost of connection through the corresponding telecommunications network for the User to have access. The User is aware and voluntarily and expressly accepts that the use of the Website is carried out in any case under his sole and exclusive responsibility. The User undertakes to use the Website as well as its services and contents without contravening current legislation, good faith, generally accepted uses and public order. Likewise, the use of the Website for illicit or harmful purposes for AMBIENTAIR AROMAS or any third party is prohibited. In using the Website, the User undertakes not to carry out any conduct that could damage the image, interests and/or rights of AMBIENTAIR AROMAS and/or third parties or that could damage, render useless or overload the Website, or that could in any way prevent the normal use of the Website, computer equipment or documents, files and all types of content stored on any computer equipment belonging to AMBIENTAIR AROMAS, other users or any other Internet user (hardware and software). By way of example but not limitation, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages and/or, in general, any kind of material that:

  • In any way is contrary to, undermines or infringes the fundamental rights and freedoms recognised by the applicable legislation, violates the business secrets of third parties or infringes the regulations on secrecy of communications and/or is contrary to the right to honour, personal and family privacy or the self-image of persons.
  • Induces, incites or promotes actions that are criminal, defamatory, violent, denigratory, discriminatory (for reasons of sex, race, religion, beliefs, etc.), harmful to health and/or, in general, contrary to the law, morality, good customs and public order.
  • Incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, defamatory, violent, offensive, harmful, discriminatory, contrary to the law, morals, good customs and public order.

In general, the use of the Website does not require prior subscription or registration by users. However, AMBIENTAIR AROMAS conditions the use of some services or access to certain content to the prior completion of the corresponding user registration and/or form, which will be available on the Website. All information provided by the User through any registration or form on this Website must be truthful. In this sense, the User declares and guarantees the authenticity of the data that he/she communicates to AMBIENTAIR AROMAS as a consequence of filling in any of the aforementioned forms. Likewise, it shall be the responsibility of the user to keep all the information provided to AMBIENTAIR AROMAS permanently updated. In any case, the User shall be solely responsible for any false or inaccurate statements made and, where appropriate, for any damages that such false information may cause to AMBIENTAIR AROMAS.

Intellectual and industrial property

All industrial and intellectual property rights as well as all the information contained in the website (images, brands, graphic designs, source code, design, navigation structure, databases, and any other content that appears therein) are the exclusive property of AMBIENTAIR AROMAS or, where appropriate, are duly licensed by the owner. The names of other products, services and companies that appear in this document or on the Website may be trademarks or other distinctive signs registered by their respective and legitimate owners, without it being understood that access to or use of the website attributes to the User any right over the aforementioned trademarks and other registered distinctive signs. Likewise, all the information and contents of the Website are protected by copyright and the intellectual property of the same belongs to AMBIENTAIR AROMAS or, where appropriate, its use and exploitation has been duly authorised by the owner, and none of the exploitation rights related to the same may be understood to have been transferred to the User beyond what is strictly necessary for the correct use of the Website.

In the context described, the user is only authorized to view and obtain a temporary private copy of the contents for their exclusive personal and private use in their computer systems (software and hardware) and not be subsequently transferred to third parties. With the above exceptions, the User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available, extracting, reusing, resending or using any of them in any way, by any means or procedure, except in cases where this is legally permitted or expressly authorised in writing by AMBIENTAIR AROMAS and/or the owner of the corresponding rights. By way of example, but not limited to:

  • The User is not authorised to use the information contained on the Website for the purpose of developing activities of a commercial or professional nature (direct sales or any other kind of commercial purpose as well as commercialising in any way said information).
  • The User is not authorised to remove, circumvent, manipulate the copyright and other data identifying the rights of AMBIENTAIR AROMAS, as well as any protection mechanisms.
  • The User is not authorised to remove, circumvent, manipulate the copyright and other data identifying the rights of AMBIENTAIR AROMAS, as well as any protection mechanisms.
  • The User is not authorised to disassemble, decompile or invert the databases in which the information on the Website is stored.
  • The User is not authorised to disassemble, decompile or invert the databases in which the information on the Website is stored.

The unauthorised use of the information contained in this Website, its resale, as well as the infringement of the industrial and intellectual property rights of AMBIENTAIR AROMAS, will give rise to the legally established responsibilities.

Links policy

It is expressly forbidden to introduce hyperlinks or technical linking devices (e.g. links, banners or buttons) for commercial purposes on websites not belonging to AMBIENTAIR AROMAS, which allow access to this domain, without the prior written consent of AMBIENTAIR AROMAS. In any case, the existence of such hyperlinks shall not imply, in any case, the existence of commercial or mercantile relations with the owner of the website where the hyperlink is established, nor the acceptance by AMBIENTAIR AROMAS of its contents or services. In any case, AMBIENTAIR AROMAS reserves the right to prohibit or disable at any time any hyperlink or technical linking device (e.g. links, banners or buttons) to its website, especially in cases of unlawful activity or content of the website where the hyperlink or technical linking device is included.

On the other hand, AMBIENTAIR AROMAS does not guarantee or assume any liability for damages suffered by access to third party content through possible connections, links or links to sites linked from the Website. The function that, where appropriate, such hyperlinks or technical linking devices (e.g. links, banners or buttons) may have is exclusively to inform users of the existence of other sources of information or other Internet content and services. AMBIENTAIR AROMAS shall in no event be liable for the results obtained through such hyperlinks or technical linking devices (e.g. links or buttons) or for the consequences arising from access by users to the same (linked sites). These third party contents are provided by third parties, so AMBIENTAIR AROMAS cannot control the legality of such contents or the quality of the services offered therein. AMBIENTAIR AROMAS does not offer or market by itself and/or through third parties the information, contents and services available on the linked websites, nor does it approve, supervise or control in any way the contents and services as well as any material of any nature existing on the same, the User assuming exclusively all responsibility for browsing through the same.

Free invoicing in paper or electronic format

Immediately after acceptance by the consumer of the completion of the order, AMBIENTAIR AROMAS IGEL S.L. will send an acknowledgement of receipt and a file of a document justifying the purchase made, containing the data relating to the contract made. However, AMBIENTAIR AROMAS IGEL S.L. will not be obliged to confirm receipt of the offer by sending a supporting document when the contract has been concluded through the exchange of messages by e-mail or other equivalent means of individual communication, provided that these means have not been used for the sole purpose of evading compliance with this obligation.

Consumers may request to AMBIENTAIR AROMAS IGEL S.L. the invoice in paper or electronic format of the products or services contracted at no cost.

Once the contract has been concluded, the consumer will have the right to request information on the state of the delivery of the good, insofar as the nature of the good allows it. To this end, AMBIENTAIR AROMAS IGEL S.L. shall inform him/her via the screen, e-mail, telephone, or other equivalent means

Notifications

All notifications and communications (hereinafter, %22Notifications%22) from the user to AMBIENTAIR AROMAS shall be considered effective, for all purposes, when they are addressed to the User Service Department at the following e-mail address info@ambientair.es. Likewise, all Notifications made by AMBIENTAIR AROMAS to the User shall be considered valid if they have been made using the User’s data and through any legally valid means of communication. To this effect, the User declares and guarantees that all the data provided by him/her are true and correct and that he/she will keep them duly updated. This website has been prepared at all times in accordance with the principles of good faith by AMBIENTAIR AROMAS. However, in the event that any third party considers that its intellectual and/or industrial property rights have been infringed, it may notify this by means of a communication addressed to the address of AMBIENTAIR AROMAS indicated above.


Right of Withdrawal

If you wish to communicate your withdrawal from these conditions please send us the following document to info@ambientair.es downloadable from here or use the following contact form.


Withdrawal and suspension of the service

AMBIENTAIR AROMAS may withdraw or suspend at any time and without prior notice the provision of the services offered through the Website to those users who fail to comply with the provisions of this Legal Notice.

Duration and termination

The existence of the Website as well as the provision of the services offered therein has, in principle, an indefinite duration. However, AMBIENTAIR AROMAS is entitled to terminate or suspend the provision of the aforementioned services and cancel the Website at any time. When reasonably possible, AMBIENTAIR AROMAS shall give prior notice to users of the termination or suspension of the website as well as, where appropriate, of the services offered therein.

Data security policy

This Security Policy establishes the guidelines and principles established by AMBIENTAIR AROMAS to guarantee the protection of the information and its processing resources, as well as compliance with the defined security objectives, in accordance with current legislation on the protection of personal data and its ISO 27001:2014 AENOR certification for Information Security. The main objectives established are as follows:

  • To consider security as a fundamental means for the achievement of the strategic objectives of the Organisation.
  • To make clear the commitment of the General Management in relation to Information Security, in line with the business strategy, by supporting the Security Committee, providing it with the necessary means and powers to carry out its functions.
  • To define, develop and implement the technical and organisational controls necessary to guarantee the confidentiality, integrity and availability of the information managed by AMBIENTAIR AROMAS.
  • To define, develop and implement the technical and organisational controls necessary to guarantee the confidentiality, integrity and availability of the information managed by AMBIENTAIR AROMAS.
  • To ensure compliance with current legislation on personal data protection and the information society, as well as with all applicable legal, regulatory and contractual requirements.
  • To ensure compliance with current legislation on personal data protection and the information society, as well as with all applicable legal, regulatory and contractual requirements.
  • To ensure compliance with current legislation on personal data protection and the information society.
  • To consider Information Security as a process of continuous improvement, which allows increasingly advanced levels of security to be achieved.

These regulations and procedures are kept permanently up to date and are reviewed periodically, at least once a year, to ensure that they are adapted to the specific needs of AMBIENTAIR AROMAS. The members of the organisation are involved in this process from the outset, promoting a positive, critical and constructive attitude in a permanent search for improvement and quality in the processing of information.

The Management, committed to providing the necessary means to achieve the established safety objectives, relies on the collaboration of all employees, and assumes responsibility for their motivation and training in the knowledge and compliance with this Policy.

Quality Policy

The Management agrees that the priority objective is to provide our customers with technological solutions in communication systems that meet their expectations and adapt to their needs with the highest possible level of quality.

AMBIENTAIR AROMAS has defined this Quality Policy, committing itself to disseminate it to all levels of the organisation and to provide the necessary resources to ensure its compliance. AMBIENTAIR AROMAS has implemented and maintains a Quality Management System, based on the requirements of the UNE-EN-ISO 9001:2015 standard.

The principles of the Quality Policy are as follows:

  • To be aware of the continuous advances in the sector, so that once we have gathered the expectations of our clients, we can analyse, evaluate, budget and, with our knowledge, experience and know-how, offer our clients the best solution, adapted to their needs, applying the latest and most innovative technologies.
  • To ensure the maximum quality of the services provided, complying with the agreed deadlines and assigning the necessary human and material resources.
  • To ensure the maximum quality of the services provided, complying with the agreed deadlines and assigning the necessary human and material resources.
  • To comply with the legal requirements affecting our activity and with the standards, specifications and codes applicable to our products.
  • To comply with the legal requirements affecting our activity and with the standards, specifications and codes applicable to our products.
  • To comply with the legal requirements affecting our activity.
  • To seek the continuous improvement of our Management Systems, evaluating the different processes through the annual establishment of objectives, with their targets and management programmes, and defining indicators.
  • Fostering internal and external communication, in such a way as to ensure that we are aware of our customers’ needs and expectations and thus be able to satisfy them.

Applicable law and jurisdiction

Any litigious matter related to the use of this Website shall be subject to Spanish law, and the Courts and Tribunals of the city of the user’s domicile shall be competent to resolve any questions that may arise or actions that may be brought as a result of the provision of the services and/or contents of the Website, as well as the interpretation, application, compliance and/or non-compliance with what is established herein.

This Legal Notice and Conditions of Use have been updated as of May 2021.

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